How long will it take for my items to be shipped out?
Items will be processed and shipped via USPS within 3-7 business days after purchase. You will receive a shipping notification with a tracking number once your order has been shipped.

What is your return and exchange policy?
Sorry for the inconvenience, but all products are non-refundable, and I do not accept cancellations after a purchase is made. If you have any questions or concerns, please send me a message before making your purchase.

Do you take custom orders?
Absolutely! I love creating custom pieces. Just send me an email with what you have in mind, and we can chat about making something special just for you. Please note that custom orders typically take around 3 to 4 weeks to complete.

What materials are used in your products?

I use a mix of different yarns including organic cotton, acrylic, and wool. I also incorporate felt and other fabrics for the backing to ensure durability and quality.

What's the best way to maintain my products?

Rugs and Pillows: Keep your rugs and pillows looking fresh by giving them a gentle shake or pat to remove dust. You can use a vacuum without a beater and on a low setting. Spot clean with a damp cloth and mild detergent if needed. Avoid using harsh chemicals or soaking the item. If a stray end of yarn pokes up through it, simply cut the end without pulling it further. NO washing machine. Enjoy your cozy, handcrafted treasures!

Do you ship internationally?

Currently, I only ship within the USA. However, if you're interested in international shipping, please send me a message with your country details. I can provide you with the shipping costs, duties, and estimated wait times so you can decide if you want to proceed with the purchase.